Courses
Short courses on how AI is changing your industry and your function. Each ends in a decision you can explain, with the source behind every claim.
Start here · for every function
Use AI to improve a decision, not just to get a polished answer.
Define the choice, inspect the evidence, compare alternatives, test what you're unsure of. The course every other course builds on.
Browse by industry
Each with a free guide.
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Showing all 51 courses
Learn how apartment leasing and screening work, what AI leasing agents and screening scores do, where they go wrong and what the rules say, so you can choose a leasing and screening process and measure it.
For Operations, Legal and compliance, Sales
105 min Essential · 25 lessons · 105 sources
Learn why AI answers vary, how to brief a tool, where it goes wrong and how to check its work, so you can set a team standard that keeps unchecked AI drafts away from clients and the board.
For every function
105 min Essential · 26 lessons · 59 sources
Learn how claims fraud scoring works, where it fails honest customers and for whom, and what each threshold rule costs, so you can set terms with your vendor and decide what must happen before a claim is delayed or denied.
For Operations, Legal and compliance, Finance
105 min Essential · 25 lessons · 91 sources
Learn what happens to customer and staff details typed into AI tools, what vendors promise and what controls miss, so you can set a clear company rule and get the right terms in writing.
For Legal and compliance, Security, Technology and data
105 min Essential · 25 lessons · 70 sources
Learn how distributors forecast and reorder, what forecasting software does, where it goes wrong and what each timing option is worth, so you can decide when to switch and test it on your own sales history first.
For Operations, Supply chain and procurement, Finance
105 min Essential · 25 lessons · 94 sources
Learn how live games are run and supported, what support software does and where it fails, and what each way of running support is worth, so you can choose who runs it and test the choice on your own players.
For Operations, Customer service, Product and R&D
105 min Essential · 25 lessons · 103 sources
Learn how AI-made marketing is produced and approved, where it goes wrong, what the rules on ownership and disclosure say, and what each approval process costs, so you can decide who signs off on what.
For Marketing, Legal and compliance, Sales
105 min Essential · 26 lessons · 139 sources
Learn how sales forecasts are built, what forecasting software does, where it goes wrong and what each owner costs, so you can decide who owns your forecast and test it on past quarters first.
For Sales, Finance, Strategy
105 min Essential · 25 lessons · 90 sources
Learn how restaurant prices are set, what menu pricing software does, where it goes wrong and what each pricing process is worth, so you can choose how to set prices and test them before guests pay the cost.
For Finance, Operations, Marketing
105 min Essential · 25 lessons · 117 sources
Learn how beer, wine and spirits are priced and promoted through distributors, what the new pricing tools do, where they go wrong and what each option is worth in a year, so you can decide what to agree with your distributors.
For Sales, Marketing, Finance
105 min Essential · 25 lessons · 45 sources
Learn how construction schedules work, what AI scheduling tools do, where their delay forecasts go wrong and what each timing option is worth over two years, so you can decide when to adopt them and how to test them first.
For Operations, Finance, Technology and data
105 min Essential · 25 lessons · 132 sources
Learn how investment research works, what AI research tools do, where they go wrong and what each way of organizing research costs a year, so you can decide how your firm uses them and when to trust what they produce.
For Finance, Technology and data, Legal and compliance
105 min Essential · 25 lessons · 119 sources
Learn how trade promotion works, what AI promotion tools find, where they go wrong and for whom, and what each response is worth in a year, so you can decide which flagged promotions to stop, change or test.
For Sales, Finance, Marketing
105 min Essential · 25 lessons · 133 sources
Learn what AI agents in customer service do, where they fail and for whom, what each way of running them costs in a year, and which rules and contract terms apply, so you can decide who runs it and how far it goes.
For Customer service, Operations, Technology and data
105 min Essential · 25 lessons · 111 sources
Learn what AI purchasing tools do, where they fail and for whom, what each way of using them is worth in a year, and which rules apply, so you can decide what to hand to AI and what stays with your buyers.
For Supply chain and procurement, Finance, Operations
105 min Essential · 25 lessons · 98 sources
Learn what AI tools can do in the monthly close and the forecast, where they go wrong, and how to decide what to automate now, what to keep with people, and whether to wait for your next system upgrade.
For Finance, Technology and data, Operations
105 min Essential · 24 lessons · 108 sources
Learn how faked voices and video calls are used to trick staff into sending money, why detection falls short, and how to choose and measure the payment checks that stop it, compared on one yearly yardstick.
For Finance, Security, Operations
105 min Essential · 24 lessons · 109 sources
Learn how AI ranks and screens job applicants, where it goes wrong and for whom, what it costs on one yardstick, and which laws apply, so you can keep, limit or stop a screening tool with evidence.
For HR, Legal and compliance, Operations
105 min Essential · 25 lessons · 126 sources
Learn how AI image, 3D, voice and music tools change game art and audio, what they cost, and what unions, stores and copyright law require. Then decide when your studio should use them in production.
For Product and R&D, Legal and compliance, HR
105 min Essential · 24 lessons · 77 sources
Learn how content review works, what the software does and gets wrong, what the laws require and what each option costs, and decide who should own review: your team, a vendor, or a split by risk.
For Operations, Legal and compliance, Product and R&D
103 min Essential · 24 lessons · 45 sources
Learn how contracts move from request to signature, what AI review tools do and miss, what each review flow costs, and which contracts may be cleared without a lawyer and which must always reach one.
For Legal and compliance, Sales, Supply chain and procurement
105 min Essential · 24 lessons · 82 sources
Learn how apartment repair requests become work orders, what AI messaging and scheduling tools do and miss, what each choice costs, and how to judge a pilot before you stop, extend or roll it out.
For Operations, Customer service, Finance
105 min Essential · 24 lessons · 96 sources
Learn what shrink is, what AI cameras do and what has been measured, the risks to shoppers, staff and the law, and decide where your next loss-prevention dollar should go.
For Operations, Finance, Legal and compliance
106 min Essential · 24 lessons · 21 sources
Learn how outside data and scores now price small business policies, where they go wrong, what they cost and save, and which contract terms to insist on before a seller's score shapes your prices.
For Finance, Operations, Legal and compliance
105 min Essential · 24 lessons · 75 sources
Learn how grants are written, reviewed and reported, what AI writing tools do and where they fail, what funders now require, and what each option costs. Decide what your AI grant-writing policy should say.
For Finance, Marketing, Strategy
109 min Essential · 24 lessons · 19 sources
Learn how volunteers are recruited, matched and scheduled, what the new tools and AI features do, where they fall short and what each option costs. Decide who should own volunteer matching.
For Operations, HR, Technology and data
108 min Essential · 23 lessons · 18 sources
Decide which plant equipment should move from scheduled maintenance to maintenance triggered by sensor warnings, and how your work-order process must change so a warning becomes a repair in time.
For Operations, Supply chain and procurement, Finance
107 min Essential · 23 lessons · 12 sources
Learn how chat tools now answer makers' questions, what that does to free how-to content, and what each option costs. Decide whether to continue, change or stop that spending.
For Marketing, Sales, Customer service
107 min Essential · 23 lessons · 12 sources
Learn how goods move through a distributor's warehouse, what robots and software change, what they cost and where they fall short. Decide when to automate and what would change that choice.
For Operations, Supply chain and procurement, Finance
107 min Essential · 26 lessons · 14 sources
Coach leaders through their AI decisions, use AI in your practice without breaking confidence, and decide where a coaching practice or coaching budget should put its money next year.
For HR, Strategy
104 min Essential · 24 lessons · 20 sources
Learn how AI takeoff software changes construction estimating, where it misses scope, and what it does to bid profit. Decide whether to roll it out, keep it with checks, or stop, and which checks come before a signed bid.
For Operations, Finance, Sales
109 min Essential · 23 lessons · 14 sources
Learn how customers now use AI assistants to research, compare and buy, what that changes about how your company is found and paid, and decide who inside your company should own it.
For Sales, Marketing, Technology and data
110 min Essential · 26 lessons · 12 sources
Learn where AI should do the first pass in deal screening and diligence, where a person must check, and how to protect confidential information. Decide a process design, its checks and who signs.
For Strategy, Finance, Legal and compliance
108 min Essential · 23 lessons · 18 sources
Learn how pricing software sets a price for every line, where it gets prices wrong, and write a pricing policy that says when reps may change it, so you protect margin without losing key customers.
For Sales, Finance, Strategy
110 min Essential · 25 lessons · 13 sources
Learn what rent-pricing software does, what federal settlements and state laws now require of it, and decide what to change in your vendor contract and pricing process before your next renewal.
For Finance, Legal and compliance, Operations
108 min Essential · 24 lessons · 11 sources
Learn how AI forecasts and retailer data programs work and where they fall short, then decide which terms of a retailer's forecasting offer to accept, negotiate or refuse, with a dollar value on each point of error.
For Supply chain and procurement, Sales, Operations
107 min Essential · 21 lessons · 7 sources
Learn how camera inspection works, where it fails and what customers require, then decide where software and people each make the call, with a test that proves it catches what matters.
For Operations, Technology and data, HR
108 min Essential · 23 lessons · 14 sources
Learn how AI scheduling tools forecast demand and set shifts, what they change for staff, guests and compliance, and decide whether to roll out, fix and extend, or stop a scheduling pilot.
For Operations, HR, Finance
102 min Essential · 24 lessons · 10 sources
Learn how claims software sorts, prices, pays and refuses claims and what state rules require, then write a policy on which claim decisions software may make alone, with the controls regulators will ask to see.
For Operations, Legal and compliance, Customer service
101 min Essential · 24 lessons · 15 sources
Learn how AI changes the hours behind legal work, what clients and the fee rules expect, and decide when to move routine work off hourly billing while protecting margin and client trust.
For Finance, Strategy, Sales
105 min Essential · 24 lessons · 13 sources
Learn how distributor and retailer software now shapes what gets ordered, placed and promoted, and decide where your next sales dollar goes: data, a distributor scorecard, tools or more reps.
For Sales, Strategy, Supply chain and procurement
97 min Essential · 25 lessons · 18 sources
Build a prediction model with an AI tool, without writing code, then audit it: test it on unseen games, catch the ways it fools you, and decide whether it beats the free forecast.
For Finance, Operations, Sales
100 min Essential · 19 lessons · 9 sources
Look past the headcount: see how AI reshapes who becomes experienced, who checks the tools, which savings you keep and which workforce moves you can undo.
For HR, Strategy, Operations
80 min Essential · 19 lessons · 8 sources
Decide where AI oversight sits on your board, what it receives, what it discloses and what it does in the first 48 hours after an AI error.
For Board, Strategy, Legal and compliance
80 min Essential · 19 lessons · 10 sources
Find where AI spending shows up in the P&L, sort every project into keep, fix or stop, and approve the next dollar through a gate you can defend to the board.
For Finance, Strategy, Board
88 min Essential · 21 lessons · 8 sources
Decide which AI systems in your company may act without a person, what to require from vendors, what to disclose, and what your board sees, and leave with a signed policy and a one-page inventory.
For Security, Legal and compliance, Technology and data
100 min Essential · 31 lessons · 24 sources
Understand how AI changed the way your law firm, auditor and consultants produce work, and rewrite what you pay, what you require and what you verify before the next engagement letter.
For Legal and compliance, Finance, Strategy
100 min Essential · 29 lessons · 21 sources
Why a profitable company can run out of cash, what sets the size of the gap, and how to decide what to change and what to refuse.
For Finance
60 min Essential · 8 lessons · 4 sources
How to use AI to improve a decision rather than accept a polished answer: define the choice, inspect evidence, compare alternatives, test uncertainty, and set the permissions your organization needs before an AI system acts.
For every function
135 min Essential · 36 lessons · 32 sources
What quantum computing can and cannot do, what to prepare now, and how to evaluate any claim that reaches your desk.
For Technology and data, Security, Product and R&D
110 min Essential · 28 lessons · 39 sources
From raw material to reliable customer service: why a small missing component stops a product, how to measure availability honestly, how much stock actually bridges an outage, and when protection is worth its cost.
For Supply chain and procurement, Operations, Product and R&D
85 min Essential · 28 lessons · 25 sources
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