Courses

Short courses on how AI is changing your industry and your function. Each ends in a decision you can explain, with the source behind every claim.

The first module of every course is free.See membership
51
courses
~103 min
Essential each
2665
sources cited
AI proficiencyAI Competency for Executives

Start here · for every function

Use AI to improve a decision, not just to get a polished answer.

Define the choice, inspect the evidence, compare alternatives, test what you're unsure of. The course every other course builds on.

36
lessons
32
sources
135
min Essential

Browse by industry

Each with a free guide.

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Showing all 51 courses

Industry deep diveApartment leasing and tenant screening with AI

Learn how apartment leasing and screening work, what AI leasing agents and screening scores do, where they go wrong and what the rules say, so you can choose a leasing and screening process and measure it.

For Operations, Legal and compliance, Sales

105 min Essential · 25 lessons · 105 sources

AI proficiencyBriefing AI tools and checking their answers

Learn why AI answers vary, how to brief a tool, where it goes wrong and how to check its work, so you can set a team standard that keeps unchecked AI drafts away from clients and the board.

For every function

105 min Essential · 26 lessons · 59 sources

Industry deep diveCatching claims fraud without failing honest customers

Learn how claims fraud scoring works, where it fails honest customers and for whom, and what each threshold rule costs, so you can set terms with your vendor and decide what must happen before a claim is delayed or denied.

For Operations, Legal and compliance, Finance

105 min Essential · 25 lessons · 91 sources

Security and riskCustomer and employee data in the AI tools staff use

Learn what happens to customer and staff details typed into AI tools, what vendors promise and what controls miss, so you can set a clear company rule and get the right terms in writing.

For Legal and compliance, Security, Technology and data

105 min Essential · 25 lessons · 70 sources

Operations and supply chainDemand forecasting and inventory with AI

Learn how distributors forecast and reorder, what forecasting software does, where it goes wrong and what each timing option is worth, so you can decide when to switch and test it on your own sales history first.

For Operations, Supply chain and procurement, Finance

105 min Essential · 25 lessons · 94 sources

Industry deep divePlayer support and live operations in online games

Learn how live games are run and supported, what support software does and where it fails, and what each way of running support is worth, so you can choose who runs it and test the choice on your own players.

For Operations, Customer service, Product and R&D

105 min Essential · 25 lessons · 103 sources

Leadership and boardMarketing content made with AI: brand, disclosure and rights

Learn how AI-made marketing is produced and approved, where it goes wrong, what the rules on ownership and disclosure say, and what each approval process costs, so you can decide who signs off on what.

For Marketing, Legal and compliance, Sales

105 min Essential · 26 lessons · 139 sources

Leadership and boardSales forecasting and pipeline with AI

Learn how sales forecasts are built, what forecasting software does, where it goes wrong and what each owner costs, so you can decide who owns your forecast and test it on past quarters first.

For Sales, Finance, Strategy

105 min Essential · 25 lessons · 90 sources

Industry deep diveMenu pricing with AI in restaurants

Learn how restaurant prices are set, what menu pricing software does, where it goes wrong and what each pricing process is worth, so you can choose how to set prices and test them before guests pay the cost.

For Finance, Operations, Marketing

105 min Essential · 25 lessons · 117 sources

Industry deep diveDistributor pricing and promotions in beer, wine and spirits

Learn how beer, wine and spirits are priced and promoted through distributors, what the new pricing tools do, where they go wrong and what each option is worth in a year, so you can decide what to agree with your distributors.

For Sales, Marketing, Finance

105 min Essential · 25 lessons · 45 sources

Industry deep diveConstruction schedules and delays with AI

Learn how construction schedules work, what AI scheduling tools do, where their delay forecasts go wrong and what each timing option is worth over two years, so you can decide when to adopt them and how to test them first.

For Operations, Finance, Technology and data

105 min Essential · 25 lessons · 132 sources

Industry deep divePortfolio research with AI and what to trust

Learn how investment research works, what AI research tools do, where they go wrong and what each way of organizing research costs a year, so you can decide how your firm uses them and when to trust what they produce.

For Finance, Technology and data, Legal and compliance

105 min Essential · 25 lessons · 119 sources

Industry deep diveTrade spend and promotion planning with AI

Learn how trade promotion works, what AI promotion tools find, where they go wrong and for whom, and what each response is worth in a year, so you can decide which flagged promotions to stop, change or test.

For Sales, Finance, Marketing

105 min Essential · 25 lessons · 133 sources

Operations and supply chainLetting AI agents handle customer service

Learn what AI agents in customer service do, where they fail and for whom, what each way of running them costs in a year, and which rules and contract terms apply, so you can decide who runs it and how far it goes.

For Customer service, Operations, Technology and data

105 min Essential · 25 lessons · 111 sources

Operations and supply chainPurchasing and supplier negotiations with AI

Learn what AI purchasing tools do, where they fail and for whom, what each way of using them is worth in a year, and which rules apply, so you can decide what to hand to AI and what stays with your buyers.

For Supply chain and procurement, Finance, Operations

105 min Essential · 25 lessons · 98 sources

Finance and capitalMonth-end close and forecasting

Learn what AI tools can do in the monthly close and the forecast, where they go wrong, and how to decide what to automate now, what to keep with people, and whether to wait for your next system upgrade.

For Finance, Technology and data, Operations

105 min Essential · 24 lessons · 108 sources

Security and riskDeepfake voice and video fraud in payment approvals

Learn how faked voices and video calls are used to trick staff into sending money, why detection falls short, and how to choose and measure the payment checks that stop it, compared on one yearly yardstick.

For Finance, Security, Operations

105 min Essential · 24 lessons · 109 sources

Leadership and boardScreening job applicants with AI

Learn how AI ranks and screens job applicants, where it goes wrong and for whom, what it costs on one yardstick, and which laws apply, so you can keep, limit or stop a screening tool with evidence.

For HR, Legal and compliance, Operations

105 min Essential · 25 lessons · 126 sources

Industry deep diveArt and audio made with AI in game studios

Learn how AI image, 3D, voice and music tools change game art and audio, what they cost, and what unions, stores and copyright law require. Then decide when your studio should use them in production.

For Product and R&D, Legal and compliance, HR

105 min Essential · 24 lessons · 77 sources

Industry deep diveContent moderation at platform scale

Learn how content review works, what the software does and gets wrong, what the laws require and what each option costs, and decide who should own review: your team, a vendor, or a split by risk.

For Operations, Legal and compliance, Product and R&D

103 min Essential · 24 lessons · 45 sources

Industry deep diveContract review in corporate legal departments

Learn how contracts move from request to signature, what AI review tools do and miss, what each review flow costs, and which contracts may be cleared without a lawyer and which must always reach one.

For Legal and compliance, Sales, Supply chain and procurement

105 min Essential · 24 lessons · 82 sources

Industry deep diveMaintenance requests in apartment buildings

Learn how apartment repair requests become work orders, what AI messaging and scheduling tools do and miss, what each choice costs, and how to judge a pilot before you stop, extend or roll it out.

For Operations, Customer service, Finance

105 min Essential · 24 lessons · 96 sources

Industry deep diveShrink, theft and AI cameras in retail stores

Learn what shrink is, what AI cameras do and what has been measured, the risks to shoppers, staff and the law, and decide where your next loss-prevention dollar should go.

For Operations, Finance, Legal and compliance

106 min Essential · 24 lessons · 21 sources

Industry deep diveUnderwriting small business policies with outside data

Learn how outside data and scores now price small business policies, where they go wrong, what they cost and save, and which contract terms to insist on before a seller's score shapes your prices.

For Finance, Operations, Legal and compliance

105 min Essential · 24 lessons · 75 sources

Industry deep diveGrant proposals and reports when AI does the writing

Learn how grants are written, reviewed and reported, what AI writing tools do and where they fail, what funders now require, and what each option costs. Decide what your AI grant-writing policy should say.

For Finance, Marketing, Strategy

109 min Essential · 24 lessons · 19 sources

Industry deep diveMatching volunteers to the work

Learn how volunteers are recruited, matched and scheduled, what the new tools and AI features do, where they fall short and what each option costs. Decide who should own volunteer matching.

For Operations, HR, Technology and data

108 min Essential · 23 lessons · 18 sources

Industry deep divePredictive maintenance in manufacturing plants

Decide which plant equipment should move from scheduled maintenance to maintenance triggered by sensor warnings, and how your work-order process must change so a warning becomes a repair in time.

For Operations, Supply chain and procurement, Finance

107 min Essential · 23 lessons · 12 sources

Industry deep diveSelling supplies to small makers when AI answers first

Learn how chat tools now answer makers' questions, what that does to free how-to content, and what each option costs. Decide whether to continue, change or stop that spending.

For Marketing, Sales, Customer service

107 min Essential · 23 lessons · 12 sources

Industry deep diveWarehouse automation in wholesale distribution

Learn how goods move through a distributor's warehouse, what robots and software change, what they cost and where they fall short. Decide when to automate and what would change that choice.

For Operations, Supply chain and procurement, Finance

107 min Essential · 26 lessons · 14 sources

Leadership and boardCoaching leaders through AI

Coach leaders through their AI decisions, use AI in your practice without breaking confidence, and decide where a coaching practice or coaching budget should put its money next year.

For HR, Strategy

104 min Essential · 24 lessons · 20 sources

Industry deep diveConstruction estimating and bidding

Learn how AI takeoff software changes construction estimating, where it misses scope, and what it does to bid profit. Decide whether to roll it out, keep it with checks, or stop, and which checks come before a signed bid.

For Operations, Finance, Sales

109 min Essential · 23 lessons · 14 sources

Emerging technologyCustomers who shop through AI agents

Learn how customers now use AI assistants to research, compare and buy, what that changes about how your company is found and paid, and decide who inside your company should own it.

For Sales, Marketing, Technology and data

110 min Essential · 26 lessons · 12 sources

Industry deep diveDeal screening and diligence in private markets

Learn where AI should do the first pass in deal screening and diligence, where a person must check, and how to protect confidential information. Decide a process design, its checks and who signs.

For Strategy, Finance, Legal and compliance

108 min Essential · 23 lessons · 18 sources

Industry deep diveMargin and pricing in wholesale distribution

Learn how pricing software sets a price for every line, where it gets prices wrong, and write a pricing policy that says when reps may change it, so you protect margin without losing key customers.

For Sales, Finance, Strategy

110 min Essential · 25 lessons · 13 sources

Industry deep diveSetting rents with pricing software

Learn what rent-pricing software does, what federal settlements and state laws now require of it, and decide what to change in your vendor contract and pricing process before your next renewal.

For Finance, Legal and compliance, Operations

108 min Essential · 24 lessons · 11 sources

Industry deep diveAI in consumer goods demand forecasting

Learn how AI forecasts and retailer data programs work and where they fall short, then decide which terms of a retailer's forecasting offer to accept, negotiate or refuse, with a dollar value on each point of error.

For Supply chain and procurement, Sales, Operations

107 min Essential · 21 lessons · 7 sources

Industry deep diveAutomated quality inspection in manufacturing

Learn how camera inspection works, where it fails and what customers require, then decide where software and people each make the call, with a test that proves it catches what matters.

For Operations, Technology and data, HR

108 min Essential · 23 lessons · 14 sources

Industry deep diveScheduling hourly staff in hotels and restaurants

Learn how AI scheduling tools forecast demand and set shifts, what they change for staff, guests and compliance, and decide whether to roll out, fix and extend, or stop a scheduling pilot.

For Operations, HR, Finance

102 min Essential · 24 lessons · 10 sources

Industry deep diveInsurance claims and automated decisions

Learn how claims software sorts, prices, pays and refuses claims and what state rules require, then write a policy on which claim decisions software may make alone, with the controls regulators will ask to see.

For Operations, Legal and compliance, Customer service

101 min Essential · 24 lessons · 15 sources

Industry deep divePricing legal work when AI cuts the hours

Learn how AI changes the hours behind legal work, what clients and the fee rules expect, and decide when to move routine work off hourly billing while protecting margin and client trust.

For Finance, Strategy, Sales

105 min Essential · 24 lessons · 13 sources

Industry deep diveAI in beer, wine and spirits distribution and sales

Learn how distributor and retailer software now shapes what gets ordered, placed and promoted, and decide where your next sales dollar goes: data, a distributor scorecard, tools or more reps.

For Sales, Strategy, Supply chain and procurement

97 min Essential · 25 lessons · 18 sources

AI proficiencyBuild it, then audit it: using AI to make a prediction model you can trust

Build a prediction model with an AI tool, without writing code, then audit it: test it on unseen games, catch the ways it fools you, and decide whether it beats the free forecast.

For Finance, Operations, Sales

100 min Essential · 19 lessons · 9 sources

Leadership and boardAI and your workforce

Look past the headcount: see how AI reshapes who becomes experienced, who checks the tools, which savings you keep and which workforce moves you can undo.

For HR, Strategy, Operations

80 min Essential · 19 lessons · 8 sources

Leadership and boardBoard oversight of AI

Decide where AI oversight sits on your board, what it receives, what it discloses and what it does in the first 48 hours after an AI error.

For Board, Strategy, Legal and compliance

80 min Essential · 19 lessons · 10 sources

Finance and capitalProving AI return in the P&L

Find where AI spending shows up in the P&L, sort every project into keep, fix or stop, and approve the next dollar through a gate you can defend to the board.

For Finance, Strategy, Board

88 min Essential · 21 lessons · 8 sources

Security and riskAI and Agentic AI Risk for Executives and Organizations

Decide which AI systems in your company may act without a person, what to require from vendors, what to disclose, and what your board sees, and leave with a signed policy and a one-page inventory.

For Security, Legal and compliance, Technology and data

100 min Essential · 31 lessons · 24 sources

Leadership and boardWhat AI is doing to your advisors

Understand how AI changed the way your law firm, auditor and consultants produce work, and rewrite what you pay, what you require and what you verify before the next engagement letter.

For Legal and compliance, Finance, Strategy

100 min Essential · 29 lessons · 21 sources

Finance and capitalWorking Capital in Plain Language

Why a profitable company can run out of cash, what sets the size of the gap, and how to decide what to change and what to refuse.

For Finance

60 min Essential · 8 lessons · 4 sources

AI proficiencyAI Competency for Executives

How to use AI to improve a decision rather than accept a polished answer: define the choice, inspect evidence, compare alternatives, test uncertainty, and set the permissions your organization needs before an AI system acts.

For every function

135 min Essential · 36 lessons · 32 sources

Emerging technologyQuantum Computing for Executives

What quantum computing can and cannot do, what to prepare now, and how to evaluate any claim that reaches your desk.

For Technology and data, Security, Product and R&D

110 min Essential · 28 lessons · 39 sources

Operations and supply chainSemiconductor Supply Chain Resilience for Executives

From raw material to reliable customer service: why a small missing component stops a product, how to measure availability honestly, how much stock actually bridges an outage, and when protection is worth its cost.

For Supply chain and procurement, Operations, Product and R&D

85 min Essential · 28 lessons · 25 sources

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We build private courses for a company, usually in about two weeks. Executive+ members get two built on request each year.