Industry guides · Legal

Free industry guide · for law firms

AI is shrinking the hour law firms sell.

Here is where that hurts, where it pays, and what to ask before you spend.

5-minute version · full guide 45 minutes, 9 sections · reviewed Sep 29, 2026

74%of billable tasks that could be done with AI, by one estimate

Up to three quarters of a law firm's hourly billable tasks could be done with AI, by one estimate. A firm that bills by the hour sells time that AI keeps making smaller, and the ethics rules say it may bill only for time actually spent.

· Clio Legal Trends Report, reported by LawSites, October 2024· Source

Courses for each part of the business

2 of 7 areas have a course. The first module of each is free.

Practice and matter workPricing and billingKnowledge managementClient serviceBusiness developmentRisk and professional responsibilityFirm operations

The five-minute version

What changed, what matters, and what to do next.

How each claim is supported:

EstablishedPublished resultSurveyVendor claimIllustration

Tap any marked phrase for its source.

Most lawyers now use AI in some way. But only 8% said their firm used it everywhere. Most are still testing it on the edges.

The work it touches is the core of what firms sell.

That is good news for clients and hard news for the billable hour.

The hour gets smaller. If a task that took four hours now takes one, a firm that bills by the hour bills one. The ethics rules agree.

The firms that change how they price are growing. The same survey maker found growing firms nearly doubled revenue in four years with only half again as many matters, and were more likely to use AI. A fixed fee lets a faster firm keep the time it saves.

The risk has a public record. A researcher tracking court filings with made-up citations has logged about 1,600 cases worldwide, most of them in the United States. Judges are fining lawyers and sending some to their bars. The lawyer who signs is responsible, whatever wrote the draft.

A 150-lawyer firm bills a document review at $300,000. With AI, the same review takes a third of the time. Billed by the hour, the matter now brings in $100,000. Priced as a fixed fee of $220,000, the client saves money and the firm earns more per hour than before. The firm has to choose which of those it wants to be.

Confidentiality is the quiet risk. Some AI tools learn from what users type into them. A firm should know which tools its lawyers use, and which ones keep what they are given.

Juniors learn differently now. The first-year work AI does best, such as review, research and first drafts, is how young lawyers used to learn. A firm that lets AI take that work without a new way to train will have fewer seasoned lawyers in ten years.

Hours saved are not dollars saved, and here they can be dollars lost. In most industries, time saved lowers cost. In a firm that sells hours, time saved lowers revenue unless the pricing changes.

What should a firm's leaders do first? Three plain things. Know which matter types could be priced as a fixed fee, and what they now cost to deliver. Make one rule that every citation is checked against the original source by a person before anything is filed. Decide which tools may see client information, and get client consent where needed. With those three in place, a firm can use AI to grow instead of to shrink. None of this needs a new department. It needs one partner who owns each answer.

The full guide shows where AI touches a firm's money, what has actually happened, who gains and who loses, and what to ask before you spend.

Read the full guide

45 minutes · 9 sections · ends with one decision to work through

Open the full guide

Where do you stand?

Six questions, a minute, from what you already know. Your answers pick what to read first.

  1. Do you know which of your matter types could be priced as a fixed fee today?

  2. Is there a written rule that a person checks every citation against the source before filing?

  3. Do you know which AI tools your lawyers use with client information?

  4. Have you read what your top clients' guidelines say about AI?

  5. Do you know how your juniors will learn the work AI now does?

  6. Do you know whether realization has changed on matters where AI did much of the work?

Questions for your team

The same ground, for whoever owns each answer. Bring them to your next leadership meeting.

Ask managing partner

Which matter types could we price as a fixed fee now that AI speeds them up?

A good answer

A named list with current delivery cost.

Push back if you hear

“Clients want hourly.”

Ask finance

How has realization changed on matters where AI did much of the work?

A good answer

Numbers by practice group.

Push back if you hear

“Nobody has looked.”

Ask general counsel or risk partner

Who checks every citation against the original source before filing?

A good answer

A written rule and a named person per matter.

Push back if you hear

“Associates are careful.”

Ask practice group leaders

Which first-year tasks does AI now do, and how are juniors learning judgment instead?

A good answer

A training plan tied to the tasks AI took.

Push back if you hear

“They still do the work.”

Ask knowledge or it lead

Which AI tools may see client information, and where is client consent recorded?

A good answer

A tool list, contract terms and a consent record.

Push back if you hear

“It is the enterprise version.”

Ask business development

What do our top clients' outside counsel guidelines say about AI?

A good answer

Read, summarized and priced into proposals.

Push back if you hear

“Nothing yet.”

Three decisions leaders are making now

For a company of $50M to $500M ·

A top client asks for an AI discount. What do you offer?

A fixed fee on your new cost, not a discount on the old hours.

Open the lesson ›

How will your juniors learn when AI does first-year work?

The pyramid is thinning; training has to change with it.

Open the lesson ›

Is your realization falling on AI-assisted matters?

Clients learn what AI can do faster than firms reprice.

Open the lesson ›

Executive+

The guide tells you what is changing. Executive+ tells you what to do about it at your company.

Describe your business once. Every course comes back as an analysis written for it: the bottom line, actions in order with their sources, and the result that would change the decision.

What this course means for your company

Illustrative company

Pricing and billing, applied to a 150-lawyer firm

Bottom line

Whether to offer our largest client a fixed fee per document review matter instead of the 20% discount it asked for. Owner: Litigation practice group leader. Decision this month.

What success looks like

The client saves money, and the firm earns a better margin per hour than it did on hourly billing.

The rule for when to stop

If fixed-fee margins fall below hourly margins by the first review date, reprice before the next matter.

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