Industry guides · Beer, wine and spirits

Free industry guide · for breweries, wineries, distilleries and distributors

Fewer people are drinking, and your distributor's software now helps decide which brands get sold.

Here is where AI reaches your business, and what to ask before you spend.

5-minute version · full guide 45 minutes, 9 sections · reviewed Sep 29, 2026

54%of US adults say they drink, a record low

Only 54% of American adults say they drink, the lowest in Gallup's tracking since 1939, for the second year running. AI did not cause the decline, but it is changing who wins what is left: the largest distributor now serves some small accounts through online ordering and AI instead of rep visits.

· Gallup, August 2026· Source

The five-minute version

What changed, what matters, and what to do next.

How each claim is supported:

EstablishedPublished resultSurveyVendor claimIllustration

Tap any marked phrase for its source.

Beer, wine and spirits make money in three steps. A supplier makes the drink. A distributor buys it and sells it to stores, bars and restaurants. Each step takes its share, and each fights for the drinker's attention.

Fewer people are drinking. Only 54% of American adults say they drink. A majority now say one or two drinks a day is bad for health. AI did not cause this. But it changes how companies fight over what is left.

Big suppliers are using AI to sell. Pernod Ricard, the maker of Absolut and Jameson, gives its sales reps an AI tool. AI helps a company win share. It does not make the market grow.

The largest distributor is using AI to serve small accounts. In July 2026, Southern Glazer's moved some independent stores and bars away from visits by a sales rep. They are now served by phone, by its ordering website and by AI.

The middle tier is being reshuffled. RNDC, one of the largest distributors, has sold or left more than 35 markets in 2026. This is not about AI. It is about lost suppliers and costs. But when your distributor changes, the tools it uses to sell your brand change too.

Promotions are getting sharper. Large suppliers now use AI to see which deals actually sell more cases, and to stop the ones that do not.

Why this matters for a smaller brand. When a sales rep walked into a store, a small brand could win a spot because the rep liked it. When software suggests what a store should order, the brand needs data that makes the software choose it. That usually means sales history, which new brands do not have.

A craft brewer sells 40% of its beer through 300 independent stores and bars. Its distributor moves those accounts from rep visits to online ordering. If the ordering site does not suggest the brewer's beer, and sales in those accounts fall 15%, the brewer loses about 6% of its volume. Nothing about the beer changed.

What should a leader in this industry do first? Three plain things.

  1. Ask each distributor how its ordering site and sales tools decide which brands to suggest, and where yours rank.
  2. Get your own sales data by account, every month, so you can see a drop the month it starts.
  3. Decide which accounts matter enough that you will pay for your own people to visit them.

None of this needs a new team or a large budget. It needs one leader who owns each answer.

The full guide shows where AI touches the money, what has actually happened, who gains and who loses, and what to ask before you spend.

Read the full guide

45 minutes · 9 sections · ends with one decision to work through

Open the full guide

Where do you stand?

Six questions, a minute, from what you already know. Your answers pick what to read first.

  1. Do you know how each distributor's ordering site decides which brands to suggest?

  2. Can you see your own sales by account, every month?

  3. Do you know which of your accounts lost a rep's visits this year?

  4. Do you know which of last year's promotions actually sold more cases?

  5. Do you have a plan if your distributor sells the market you are in?

  6. Has your team decided which accounts you will cover with your own people?

Questions for your team

The same ground, for whoever owns each answer. Bring them to your next leadership meeting.

Ask leadership

Which distributors now use software to suggest what small accounts order, and how do our brands rank?

A good answer

A list by distributor, with where each brand appears.

Push back if you hear

“The distributors love the brand.”

Ask sales

Which accounts lost a rep's visits in the last year, and what happened to sales there?

A good answer

Named accounts, sales before and after.

Push back if you hear

“No problem has shown up.”

Ask finance

Which promotions actually moved cases last year, and which did not?

A good answer

A list with results by deal.

Push back if you hear

“Promotions are a cost of doing business.”

Ask marketing

Is our product information complete and current on every distributor's ordering site?

A good answer

Checked each quarter, by platform.

Push back if you hear

“The distributor handles that.”

Ask operations

How far ahead can we see a drop in distributor inventory?

A good answer

Weekly data and a named person watching it.

Push back if you hear

“It shows up when orders fall.”

Ask distributor management

What is the plan if a distributor sells a market we is in?

A good answer

A named alternative and the contract terms that apply.

Push back if you hear

“That will not happen here.”

Three decisions leaders are making now

For a company of $50M to $500M ·

Which promotions actually moved cases last year?

Large suppliers now use AI to stop the deals that do not.

Open the lesson ›

What happens if your distributor sells your market?

RNDC has sold or exited more than 35 markets in 2026.

Open the lesson ›

Which accounts will you pay your own reps to cover?

Rank them before a distributor decides for you.

Open the lesson ›

Executive+

The guide tells you what is changing. Executive+ tells you what to do about it at your company.

Describe your business once. Every course comes back as an analysis written for it: the bottom line, actions in order with their sources, and the result that would change the decision.

What this course means for your company

Illustrative company

Finance, applied to a $30 million craft spirits company

Bottom line

How to respond now that the distributor will serve 400 independent accounts, about a third of sales, through online ordering and inside sales instead of rep visits. Owner: the head of sales. Decision this month.

What success looks like

Sales in the affected accounts hold within 5% over two quarters, with the company's own rep covering the 50 accounts that matter most.

The rule for when to stop

If sales in the affected accounts fall more than 10% in two quarters, after the company's own coverage is in place, the company opens talks with another distributor.

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